Sunday, January 31, 2010

1/27/10

  1. Client being really quite nice on a long call and even apologetic at times for the number of questions they were asking.
  2. SS helping me sort through a ton of said client's DSM enhancement requests, resolving some of them without needing to escalate.
  3. MG and BB being outraged on my behalf at the 2.5 hour long client call and encouraging me to talk to my manager about it.
  4. Updating my manager and at least feeling settled that higher levels will be kept in the loop on what's going on, it can't get to be too much of a trainwreck then.
  5. Getting most things under control by staying at work late.
  6. Getting around to posting the pictures from the potential wedding venues we visited last weekend.

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